Generator Remote Monitoring

For Extra Peace of Mind

When you make an investment into your business or your home, you want to be sure it is protected and functions correctly. One easy way to ensure your generator is protected and functioning properly is with remote monitoring. You will not only discover potential issues before they become expensive repairs, you will also ensure the generator works during a power outage. When a backup power system works during a power outage, it protects your business or your home saving you money and stress.

Why Remote Monitoring?

Monitoring a generator is not a new function, but the technology for doing so is. In mandated emergency systems, a hard-wired Annunciator designed to meet NFPA requirements is required. While these monitoring systems are very robust, they are limited to local visual and audio notifications, requiring you to be physically present to observe the system status. The technology of today’s remote generator monitoring systems allow for monitoring while away from the generator location. With Remote Monitoring, you will receive data such as:

  • Text and email notifications of system status
  • Low fuel and real-time fuel level
  • Battery voltage and trends allow us to see problems before a failure occurs
  • Utility power off/power restored
  • Tampering/unauthorized activity
  • Ability to remotely operate the generator
  • Diagnosis and ability to clear alarms

In addition to the growing concern for Air Quality, some states are now mandating records of when the generator runs and for how long. The remote monitoring systems we use track and provide an automatic means to create these reports. We can also remotely control the exercise schedule to run the generator only on designated clean air days in some jurisdictions.

Alerts may be sent to you directly, and/or to your generator service provider. When your service provider is alerted to generator fault conditions, it allows for quicker response and minimizes potential downtime. Generator monitoring also provides alerts when scheduled maintenance is needed allowing you and your service provider to proactively schedule generator maintenance.

How Remote Monitoring Works

There are several means of communication with your generator system:

  • Ethernet / RS485 Hard-wired into LAN
    • Pros
      • No subscriber fees
      • Reliable
      • Generally part of a commercial installation tied to a Building Management System (BMS)
    • Cons
      • Difficult to set up initial communications between devices
      • Requires site hardware to be backed up by UPS and a generator
      • Assumes that internet access is available during a power outage
  • Wireless / Bluetooth
    • Pros
      • No fees (for basic reporting)
      • Generally limited to residential applications
    • Cons
      • Limited range (Bluetooth less than 50’)
      • Subject to interference in rain and snow
      • Not available during loss of power and/or internet
  • Cellular
    • Pros
      • Uses proven 4G Wireless Technology
      • Works independently of local internet, hubs or servers
      • Some systems allow the use of prepaid data/sim cards
        • Commercial systems with built in modems
    • Cons
      • Cost for onetime purchase of hardware
      • Subscription fees

Overall, the greatest level of flexibility and reliability is achieved with a cellular connected device. This applies to both residential and commercial applications.


With all of today’s connectivity, the ability to monitor the real time status of your existing Emergency or Standby Power System from anywhere is easier than ever before. We provide annual subscriptions for commercial and residential generator remote monitoring. Contact us today for more information and a free quote!