In the generator world, proprietary means the equipment must be serviced solely by licensed technicians of the manufacturer. When you own a generator with proprietary equipment, you are beholden to the manufacturer's technicians for not only warranty work, but preventative maintenance and repairs as well. This can be more costly and may put you in a tough situation as there may be only one vendor in your area to service your equipment.
Conversely, non-proprietary (also called open protocol) puts the equipment into the hands of the owner. Open protocol equipment can be serviced by any licensed technician which can be more timely and more economical. You can choose your service provider.
At FM Generator, we have been servicing all makes and models of generators for over 50 years! Our technicians are EGSA certified - we meet (and exceed!) industry standards for knowledge and quality service. We take pride in offering non-proprietary solutions for every generator need. Here are a few of our proud partnerships:
Whether you are shopping for a commercial or a residential application, we have solutions to fit your needs. Enjoy the flexibility of open protocol equipment and the reliability of FM Generator. Contact us today for a free quote!